Information We Collect

When you sign up as a driver with Rydr, we collect certain information to ensure a safe, reliable, and efficient experience on our platform:

• Personal Information: This includes your name, email, phone number, date of birth, and address, used for account creation and verification purposes.
• Driver and Vehicle Information: We may collect driver’s license details, insurance information, vehicle registration details, and any necessary certifications.
• Location Data: To match drivers with riders, we collect real-time location data when the app is in use. This helps ensure efficient route management and tracking for safety.
• Payment Information: For processing driver payments, we collect financial details such as bank accounts or other payment information.
• Usage Information: We may collect information on how you use the Rydr app, including interactions, in-app activity, and preferences, to improve our services.

How We Use Your Information

Rydr uses your information to:

• Provide Services: Connect you with riders, facilitate route guidance, and manage bookings.
• Process Payments: Transfer your earnings promptly and accurately to your preferred payment method.
• Ensure Safety: Implement safety features like trip tracking and emergency assistance, and verify driver profiles.
• Improve Performance: Use feedback, app interactions, and user data to enhance app functionality, customer support, and overall experience.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes to ensure a secure platform for all users.

Information Sharing

Rydr may share your information in specific cases, including:

• With Riders: Basic information such as your name, vehicle details, and location is shared with riders for a safe and reliable experience.
• With Service Providers: We may share data with trusted third-party service providers who help us operate and maintain our app, such as payment processors, background check services, and customer support.
• For Legal Requirements: Rydr may disclose information if required by law or in response to a legal request, such as a court order, law enforcement demand, or regulatory requirement.

Data Security

Rydr takes stringent measures to protect your data. We use advanced encryption, secure servers, and regular security audits to keep your information safe. Only authorized personnel have access to sensitive data, and all handling complies with industry-standard security practices.

Your Privacy Choices

• Profile Settings: You may update or correct your details in the app settings. Keep your information accurate to ensure smooth operations.
• Location Services: You can control location data through your device settings, but note that location is essential for providing accurate services.
• Account Deactivation: If you wish to deactivate your Rydr account, contact our support team. Some data may be retained for legal, operational, or regulatory purposes.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our operations. We will notify you of any significant updates via the app or email. To be informed, please review the Privacy Policy regularly.